Everything You Need to Know
Frequently Asked Questions
Have a question? We've answered the most common inquiries from our clients right here.
We serve Greater Cairo and most Egyptian governorates. For projects outside Cairo, please contact us directly to arrange logistics.
Typically 5 to 10 business days from order confirmation, depending on project size and product availability. For large projects, we create a custom schedule.
Yes, installation is completely free for all orders. Our specialist team handles the full setup at your location with a professional finish guaranteed.
We offer a 10-year warranty on the main structure and a 2-year warranty on moving parts such as gas lifts and castors. The warranty covers free replacement of any defective part.
Absolutely. We offer a wide range of colors and materials (genuine leather, fabric, mesh, wood). Our design team will help you choose what best matches your company's identity.
Yes, we offer flexible payment options including upfront payment and installment plans. Contact our sales team to find the best option for your project.
There is no minimum for individual orders. For corporate projects and bulk purchasing, we offer special pricing and additional benefits.
Yes, we have a design studio in New Cairo, Cairo, where you can view our full collections. Please contact us in advance to schedule a visit.
Yes, we provide a free consultation service that includes a full 3D layout design of your office before any order is placed.
Contact our after-sales team via WhatsApp or email. We dispatch a maintenance team within 48 hours to Greater Cairo locations.